Every successful project we have ever done began with either the creation of a detailed business plan or the underwriting of an existing plan. A good business plan translates a developer’s vision into a road map for success. Our best plans often included a thorough study of the customers the project planned to serve, what those customers want in their hotel / resort experience, and how the current competitors are performing against those customer wants. This knowledge facilitates the creation of a plan that is focused from the very beginning on the customer, and on creating real advantages versus what the competition is currently delivering.